Privacy Policy
Privacy Policy
Effective Date: October 13, 2024
Last Updated: September 13, 2024
Introduction
This Privacy Policy ("Policy") applies to Pure Islander, a subsidiary of Lucas Islander LLC ("Lucas Islander," "we," "us," or "our"), and its family of businesses. This Policy is designed to inform you of (1) the types of information we collect, (2) your choices regarding such information, and (3) how we collect, use, share, update, and protect that information. This Policy applies to all information collected by Lucas Islander and Pure Islander through our websites, mobile/tablet sites, social media channels, applications, in-store interactions, events, and other owned or controlled digital and omni-channel properties that link to this Policy (individually, a "Site" and collectively, our "Sites").
By accessing or using any of our Sites, you agree to the practices outlined in this Policy and in our [Terms of Use]. If you have questions or concerns regarding this Policy, please contact us at Crew@pureislander.com.
I. Categories of Information Collected
We collect various types of information from and about users of our Sites, which may include:
A. Personal Information You Provide Directly
We may collect "Personal Information," meaning any information that identifies you as an individual. This may include but is not limited to:
- Contact Information: Name, email address, mailing address, and phone number.
- Payment Information: Credit or debit card details and billing information.
- Account Information: Login credentials, account preferences, and history of interactions with our Sites.
- Identification Details: Driver's license number, date of birth, or social security number, if required for specific transactions or governmental compliance.
- Additional Information for Employment Applicants: Resumes, work history, education details, and other job application information.
If you provide Personal Information on behalf of a minor (e.g., for an account registration or event participation), you represent that you are the minor's parent or legal guardian and consent to the collection and use of the minor’s information as outlined in this Policy.
B. Information Collected from Third Parties
We may receive information about you from:
- Marketing Partners and Advertising Services: Data regarding browsing patterns, purchase interests, and demographics.
- Social Media Platforms: Information from profiles and interactions on social media when you engage with us or link your accounts.
- Consumer Reporting Agencies and Data Providers: Information for fraud detection, identity verification, and customer insights.
- Business Acquisitions: Data acquired in the event we acquire another business.
C. Automatically Collected Information
We use cookies, web beacons, and other tracking technologies to collect "User Activity Information," such as:
- Device and Browser Information: IP address, operating system, browser type, and screen resolution.
- Usage Data: Pages visited, search terms, products viewed, and other interactions with our Sites.
- Location Information: General location data inferred from your IP address, or precise location data with your consent.
For more information on managing cookies and tracking preferences, please see Section II.
D. Fitness and Social Media Information
If you connect your fitness device (e.g., Fitbit, Garmin) or social media account (e.g., Facebook, Twitter) to our Sites, we may receive data related to your activities, interactions, and preferences as permitted by the third-party provider.
E. De-Identified and Aggregated Data
In addition to collecting Personal Information, we may collect data that does not identify you personally, or we may de-identify or aggregate your information. This data is used for analysis, reporting, and marketing in a way that does not reveal individual identities.
II. Your Choices
We offer a variety of options for you to manage the information we collect, store, and use:
A. Email and SMS Opt-Out
You can unsubscribe from promotional emails by clicking the "unsubscribe" link in any email or by contacting support@lucasislander.com. For SMS messaging, reply “STOP” to any text message received to opt out of further messages.
B. Managing Cookies
You may disable cookies via your browser settings, although doing so may impact some Site functionalities. Learn more at allaboutcookies.org. You can also opt out of interest-based advertising by visiting the Network Advertising Initiative (networkadvertising.org/choices) or the Digital Advertising Alliance (aboutads.info/choices).
C. Interest-Based Advertising
We participate in interest-based advertising, utilizing data collected through cookies to serve relevant ads. You may opt out of interest-based ads by following the instructions in Section II(B) above.
D. Location Data
You can limit location data collection through your device or browser settings.
E. Mobile Preferences
- Push Notifications: Manage push notifications via your mobile device settings.
- App Permissions: Adjust permissions for location tracking, data sharing, and notifications within the app or device settings.
- Uninstalling Apps: Stop data collection by uninstalling the app from your device.
III. How We Use Your Information
We use your information for a variety of purposes, including but not limited to:
- Fulfilling Orders and Managing Accounts: Processing purchases, returns, and order confirmations.
- Providing Customer Support: Assisting with inquiries, troubleshooting, and account management.
- Marketing and Promotions: Sending promotional content, special offers, and personalized advertisements.
- Improving Services and Sites: Conducting research and analysis to enhance user experience.
- Legal and Security Purposes: Protecting the integrity of our Sites, preventing fraud, and ensuring regulatory compliance.
- Employment and Recruitment: Evaluating applications and managing employment records.
IV. Disclosure of Your Information
Your information may be shared with third parties under specific circumstances:
- Service Providers: Including shipping, billing, IT services, marketing agencies, and customer support providers.
- Corporate Transactions: If we are involved in a merger, acquisition, or asset sale.
- Legal Compliance: In response to a court order, subpoena, or government request.
- Co-Branded Partners: For specific promotions, credit card programs, and loyalty initiatives.
- Fraud Prevention: To detect and protect against illegal activity.
V. Updating Your Information
You can update your account information by logging into your profile on our Sites or by contacting Customer Support:
- Email: crew@pureislander.com
- Mail: P.O. Box 701, Marysville, OH 43040, ATTN: Customer Support
Please note:
- We may retain some data as required by law or for legitimate business purposes.
- Closing one account does not automatically close all accounts; each account must be updated or closed individually.
VI. Security
We utilize industry-standard security practices to protect your Personal Information, including encryption, password-protected accounts, and physical safeguards. While we work to secure your data, no system is entirely foolproof. We encourage you to use secure passwords and monitor your accounts.
VII. Children's Privacy
Our Sites are not directed to children under 13. We do not knowingly collect information from children without parental consent. If you believe we have collected such data, please contact us at crew@pureislander.com.
VIII. Links to Third-Party Sites
Our Sites may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
IX. Changes to This Privacy Policy
We may update this Policy from time to time. Material changes will be posted on our Sites at least 30 days before taking effect. You are encouraged to keep your contact details updated to receive notifications of changes. If you disagree with the changes, you may stop using our Sites or close your account within the notice period by contacting us at crew@pureislander.com.
Contact Us
For questions or further information about this Privacy Policy, please reach out to us:
Email: support@lucasislander.com
Mail: P.O. Box 701, Marysville, OH 43040, ATTN: Customer Support